Solid Trust Pay Problem (Not solved)

[EcashWorldCardAdmin]

Beware with STP.

I've been verified with them, spoken to their staff etc, done several large transactions with them.

This morning I get a flood of email messages from them stating the following:

SolidTrust Pay - Your Money, Your Way!


ATTENTION: your account at SolidTrust Pay has been suspended!



You cannot perform any transactions or updates until one of our administrators re-activates your account.

This suspension may be the result of over 90 days inactivity in your account, suspicious
or attempted suspicious activity, or a financial transaction discrepancy that we are investigating.

You may contact our Support Department here:

Customer Support Monday - Friday: 8:30am - 5:30pm EST ph: TOLL FREE (888) 434 - 9494 or (705) 738-9402 fax: (705) 738-9068


So I call to find out what the heck the issue is, because I've been doing all legit transactions with verified STP Partners. The person on the phone "calls" to their security department who informs them that I will have to E-mail them??? I ask if I can call and talk to the security person, but they said "You could try but they are very busy.."

I personally do not know what the deal is. I've sent their email as requested, but this is a big warning to all you out there. Until I find out what this situation is, and STP fixes it something seems fishy.

Also friends of mine and myself are getting this problem now when trying to access STP's main site:

Your access to the site is now blocked because you, or someone else, has attempted more than 5 login attempts with incorrect information.!

Your IP is: ********
You are required to Contact our Security Department Here.
Supply them with the IP address you see listed above AND your STPay username.


Anyone else having some STP problems today?

I hope this gets resolved soon but at the moment im completely dumbfounded by the whole situation.

[Tdinoz]

Nope not that I've read or heard about.

[EcashWorldCardAdmin]

I just got off the phone with them again and requested Stella to call me back, as I've spoken with her before I even started using STP. They said it was suspended due to "Fraudulent transactions" which is very off because the only transactions I have done are - Wire into STP, and accept funds from VERIFIED WITH STP people (people who have had direct approval from STP themselves, and even proudly display that on their site). In total I have recieved from 1 Party STP, and Sent to two parties, wired in a few times. That is all. I hope they are not trying to lock up funds and not return them, because I do have lawyers for that

[winterhunter]

Btw your site is down,fix it.Good luck with stp issue.I personaly never would use it beacuse of a lot of problems with them.

[EcashWorldCardAdmin]

sites working just fine, try to reload?

[Vintage]

So what did security dep say to you? Why did they lock your account?

[vergin82]

I don't use STP and never planning to use them, I'm keeping with the traditional Liberty Reserve and E-gold. STP is very similar to Alertpay and they make troubles without any reasons.

Good luck and clean money last forever

[EcashWorldCardAdmin]

The security department couldn't "Answer the phone" if you even try you get a voice mail. I have left a voice mail, sent several emails, and requested contact back from Stella, but I have received NO response yet.

[EcashWorldCardAdmin]

The exchanger I have been using to out-process my STP (Since STP has been taking WAY TOO LONG on withdrawls via ACH/Bankwire) had my most recent payment to them REVERSED (above 3k), and I have still yet to hear ANYTHING back from STP. This is now completely out of hand, and I am suggesting to all to AVOID STP, till we can get this situation resolved.

If anyone here knows a direct way to get in contact with stella (as she seems always busy) on the phone, please help.

[astrolab]

They have not answered to my emails about 2 weeks now.


I think they are scamers.

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