You better call Intgold as I have read someone else who was unlimited also had a problem. The intgold support told them it had nothing to do with them! Some problem on his end?! It sounded really bizarre. I read about it on YMMSS but have not had time to go back and find the thread to see if it was resolved. Better get in the queue to talk to Intsupport. Could be they don't like the country you reside in. Not sure though but good luck and tell us how it works out.