[trainex]

Originally Posted by BoSSLike

Got in touch with another support from trainex and it seems they are all IGNORANTS! they just love to take their customers money and let them wait for ages until they reply or they don't reply at all!

"
piedro ‎(9:26 AM):
hello
piedro ‎(9:27 AM):
i`m contating you an order
tx.kate ‎(9:28 AM):
hello
piedro ‎(9:28 AM):
i`m contacting you regarding an order
piedro ‎(9:29 AM):
(masked order id)
what news you got on this order placed since friday?
piedro ‎(9:34 AM):
??
piedro ‎(9:37 AM):
helloo??
tx.kate ‎(9:40 AM):
hello
piedro ‎(9:41 AM):
wha`ts the status of that order?
tx.kate ‎(9:41 AM):
I will ask emoney department to fini9sh your order tomorrow
piedro ‎(9:41 AM):
i think i need that order refunded
i already waited ALOT
and e money told me it was going to be done TODAY
piedro ‎(9:42 AM):
when can i have the wmz refunded?
piedro ‎(9:47 AM):
?
piedro ‎(9:53 AM):
why you ignore your customers? "




IT`S ALWAYS THE SAME LINE ! : "TOMORROW, TOMORROW AND TOMORROW". HEY TRAINEX! I PAID YOU THE SAME TIME I PLACED MY ORDER WITH YOU, I DID NOT MADE YOU WAIT. YOU PEOPLES LIKE TO WASTE PEOPLE TIME AND MONEY! YOU ARE NOT A PRO! HORRIBLE SUPPORT!
I NEED MY WMZ REFUNDED ASAP !!


edit: the day and the night support both share the same ignorance !!

Hello, and sorry for this delay. Of course it is always unpleasant when such situation happned, but you need to understand, sometimes we have difficulties with sending WU transfers because of third party. Sometimes it is technical difficulties sometimes not. Well, I am really sorry that we made you feel such angry. We will check why support didnt answer you. Thank you for understanding.