posted by Executive:
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People who have problems with IntGold are those who refused (for whatever reason) to give their true and complete street address & phone number and / or proof of identity to verify their IntGold accounts. Those who don't usually have something to hide.
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This continues to be about the most puerile argument imaginable in favour of account verification. "Something to hide ..." Pfpht.
If INTGold wants to verify its customers, I think that's super. If INTgold's customers want to be verified, again, I think that's super too. But when INTGold changes their verification rules three times in seven months (twice in ten days!) with never the slightest warning, and then freezes the funds of those who do not comply, and then cites mysteriously hard to locate "legal compliance" issues, then they are acting in an extremely unprofessional manner.
If you can produce
ONE example -- one and only one -- of a US bank that changed its terms, froze even one -- just one! -- accountholder's money and did not get sued back to the Stone Age and/or censured/fined by the government I will send you $100.
Consider that official! Make an easy $100 by demonstrating an historical precedent which lends legitimacy to INTGold's decision to freeze its accountholders' money via policy fiat.
(Difficulty: must be policy change, not "frozen by court order" or "CTR issues" or whatever;
i.e. must be the same thing INTGold has done and not something with the same net effect)
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Some processors have dropped IntGold as a payment option due to misinformation on their part. If they had been in phone contact with IntGold as I have, they would have resolved whatever problems they were experiencing.
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You can't possibly be seriously suggesting that exchangers who do six and seven figures a year in INTGold exchanges are not in contact with INTGold. Hell, I think my feelings about INTGold are pretty clear and
I am probably in better contact with INTGold than most other people. INTGold has an outstanding anti-fraud track record, especially with regards to account hacks. ******* has an outstanding anti-fraud track record, especially with regards to fraudulent debit card transfers. We go together in this regard like peanut butter and bananas.
(Note that I am not officialliy empowered to "speak for *******" and only work with them in the capacity of managing their debit card division. I have no idea how Ragnar feels about INTGold, or peanut butter and banana sandwiches for that matter.)
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I've found IG's customer service to be professional and prompt. Maybe it's because I'm small potatoes compared to London Gold Exchange, but that reinforces my point:
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INTGold would provide
better service to you because you do
less business with them? This seems logical?
INTGold has very clearly had yet another visit from the Fück-Up Fairy. At least four exchangers -- just the ones I know about -- have had this happen recently. It is very very very obvious that there is some sort of problem there. It is also very very very likely that Jeff & Co. are working on fixing that problem -- but why should it exist in the first place, especially in light of all the other issues that have occurred with INTGold in the last year?
Phaedrus