I have had and use my egold account for a couple years with no problems. But I try to login yesterday and it would not let me in. I called and they sent me to a different dept. Which I could only contact by email. I have 10k+ in that account and it has been there for months. Thier response to my question follows and they have no answered anything since. Even requests why my account was colsed or how to return my funds.
James,
Your account has been permanently blocked under our Right of Association clause in the account user agreement. Quoting from the e-gold Account User
Agreement:
http://www.e-gold.com/unsecure/terms.htm
--- begin quote
4.6. Right of Association
Issuer reserves the right to refuse service to particular individuals or entities, at its sole discretion, with or without cause.
--- End quote
Please note this means the block will not be removed.
Thank you,
They have not ask for updated info or anything. Just said it is blocked and will not be unblocked. With no reason. How do I get my money back. There was no laws broken or any rules. I only use that account to pay my programmers. Can they just say we are blocking you and keep your money?